Post Offices

Starting Monday, 14 Nov 22, customers will now be required to provide electronic customs forms in order to ship out packages at the Northside Post Office and Kapaun Post Office. This is a huge step forward to decrease customer wait time in the facility prior to the start of the holiday season. Customers can create the electronic customs forms by visiting http://www.usps.com. Customers can choose to either (1) print the electronic customs form from their home or (2) by creating and printing the electronic customs form at the stations located in each Post Office’s lobby. How-To instructions will also be provided at each station.

About Us

Our team is comprised of three Post Offices that service four zip codes at Ramstein Air Base and Kapaun Air Station.

Northside:

The Northside Post Office (Bldg. 426) has 24-hour access to check your mailboxes, 7 days a week. Our Customer Service Team (Bldg. 429) is able to in-process you and your families Monday thru Friday. Official Mail pickup is located at the rear of Bldg. 426 and available Monday thru Friday.

Southside:

The Southside post office is home to 4,500 local customers, and provides 24-hour access to receptacles, and works diligently to transit nearly 100K parcels per year in service of the world’s greatest Airmen.

Kapaun:

Kapaun Post Office offers 24/7 access to all Post Office Boxes. Our staff takes pride in offering excellent service to meet your postal needs. From package pick up, to package drop off, to Official Mail services, we are here to serve our community.

MAIL DATE DEADLINE

Mail type Mail by
Space Available (SAM) 23 November 2022
First Class/Priority Mail
09 December 2022
Priority Mail Express
16 December 2022

GTC Holds (Global Trade Compliance)

Overseas Post Offices are currently experiencing a 2 to 3 hour delay before
the USPIS receives the electronic customs data and clears the package for
mailing. However, this process could take up to 24 hours before the article
is cleared for dispatch. If the item still shows an HD hold after 24 hours,
MPSA will assume the responsibility of engaging with USPIS concerning these
items. We would like to inform customers to be very specific when completing
customs declarations forms.

General descriptions – e.g., “samples,” “food products,” or “toiletries” –
are not acceptable. 

  • Use “men’s cotton shirts,” not “clothing”
  • Use “lollipops” or “chocolate bars” not “candy”
  • Use “computer add-on board” or “graphics card” instead of “electronics”
  • Use “dog treats” or “fruit gummies” instead of “chews”

Features

What We Offer

Northside Post Office

Open Hours

Parcel Pick-Up (PSC)

Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700
Saturday:
1000-1200

Finance Counter

Customer Service
Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700

Official Mail
Registered Cage
Mon, Tues, Thurs, Fri:
1000-1500
Wednesday:
1200-1500

Phone

DSN: 480-7857
CIV: 06371-47-7857

Address

Building 426, Jefferson Avenue
Ramstein Air Base, DE

Southside Post Office

Open Hours

Parcel Pick-Up (PSC)

Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700
Saturday:
1000-1200

Finance Counter

Customer Service
Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700

Official Mail
Registered Cage
Mon, Tues, Thurs, Fri:
1000-1500
Wednesday:
1200-1500

Phone

DSN: 480-8748
CIV: 06371-47-8748

Address

Building 2110, Mitchell Avenue
Ramstein Air Base, DE

Kapaun Post Office

Open Hours

Parcel Pick-Up (PSC)

Finance Counter

Customer Service
Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700

Official Mail
Registered Cage

Mon, Tues, Thurs, Fri:
1000-1500
Wednesday:
1200-1500

Phone

DSN: 489-7866
CIV: 0631-536-7866

Address

Building 2763, 6th Avenue
Kapaun Air Station, DE