Post Offices
Starting Monday, 14 Nov 22, customers will now be required to provide electronic customs forms in order to ship out packages at the Northside Post Office and Kapaun Post Office. This is a huge step forward to decrease customer wait time in the facility. Customers can create the electronic customs forms by visiting http://www.usps.com. Customers can choose to either (1) print the electronic customs form from their home or (2) by creating and printing the electronic customs form at the stations located in each Post Office’s lobby. How-To instructions will also be provided at each station.
About Us
Our team is comprised of three Post Offices that service four zip codes at Ramstein Air Base and Kapaun Air Station.
Northside:
The Northside Post Office (Bldg. 426) has 24-hour access to check your mailboxes, 7 days a week. Our Customer Service Team (Bldg. 429) is able to in-process you and your families Monday thru Friday. Official Mail pickup is located at the rear of Bldg. 426 and available Monday thru Friday.
Southside:
The Southside post office is home to 4,500 local customers, and provides 24-hour access to receptacles, and works diligently to transit nearly 100K parcels per year in service of the world’s greatest Airmen.
Kapaun:
Kapaun Post Office offers 24/7 access to all Post Office Boxes. Our staff takes pride in offering excellent service to meet your postal needs. From package pick up, to package drop off, to Official Mail services, we are here to serve our community.
GTC Holds (Global Trade Compliance)
Overseas Post Offices are currently experiencing a 2 to 3 hour delay before the USPIS receives the electronic customs data and clears the package for mailing. However, this process could take up to 24 hours before the article is cleared for dispatch. If the item still shows an HD hold after 24 hours, MPSA will assume the responsibility of engaging with USPIS concerning these items. We would like to inform customers to be very specific when completing customs declarations forms.
General descriptions – e.g., “samples,” “food products,” or “toiletries” –
are not acceptable.
- Use “men’s cotton shirts,” not “clothing”
- Use “lollipops” or “chocolate bars” not “candy”
- Use “computer add-on board” or “graphics card” instead of “electronics”
- Use “dog treats” or “fruit gummies” instead of “chews”
Features
What We Offer
Forms & Information
Northside Post Office
Open Hours
Parcel Pick-Up (PSC)
Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700
Saturday:
1000-1200
Finance Counter
Customer Service
Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700
Official Mail
Registered Cage
Mon, Tues, Thurs, Fri:
1000-1500
Wednesday:
1200-1500
Phone
DSN: 480-7857
CIV: 06371-47-7857
Address
Building 426, Jefferson Avenue
Ramstein Air Base, DE
Southside Post Office
Open Hours
Parcel Pick-Up (PSC)
Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700
Saturday:
1000-1200
Finance Counter
Customer Service
Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700
Official Mail
Registered Cage
Mon, Tues, Thurs, Fri:
1000-1500
Wednesday:
1200-1500
Phone
DSN: 480-8748
CIV: 06371-47-8748
Address
Building 2110, Mitchell Avenue
Ramstein Air Base, DE
Kapaun Post Office
Open Hours
Parcel Pick-Up (PSC)
Finance Counter
Customer Service
Mon, Tues, Thurs, Fri:
1000-1700
Wednesday:
1200-1700
Official Mail
Registered Cage
Mon, Tues, Thurs, Fri:
1000-1500
Wednesday:
1200-1500
Phone
DSN: 489-7866
CIV: 0631-536-7866
Address
Building 2763, 6th Avenue
Kapaun Air Station, DE