GTC HOLDS (GLOBAL TRADE COMPLIANCE)

Overseas Post Offices are currently experiencing a 2 to 3 hour delay before the USPIS receives the electronic customs data and clears the package for mailing. However, this process could take up to 24 hours before the article is cleared for dispatch. If the item still shows an HD hold after 24 hours, MPSA will assume the responsibility of engaging with USPIS concerning these items. We would like to inform customers to be very specific when completing customs declarations forms.

General descriptions – e.g., “samples,” “food products,” or “toiletries” –
are not acceptable.

Use “men’s cotton shirts,” not “clothing”
Use “lollipops” or “chocolate bars” not “candy”
Use “computer add-on board” or “graphics card” instead of “electronics”
Use “dog treats” or “fruit gummies” instead of “chews”