Mystery Shopper Evaluation SheetPlease use the following questionnaire to complete your Mystery Shopper Evaluation. Each question should be answered by choosing the corresponding number and filling in any additional comments. Read through the questionnaire before your visit to help you with the review process. Remember to include as many details of your visit as you can. The number key is listed below for your reference.Please enable JavaScript in your browser to complete this form.Rating Scale(5) Rating = Excellent/Absolutely (4) Rating = Good/Yes (3) Rating = Average/Neither (2) Rating = Poor/No (1) Rating = Very Poor/Not at All (N/A) Rating = Not ApplicableSection A: Shopper InformationName *FirstLastMilitary Status *Email *Section B: Evaluation SpecificsFacility *Evaluation Date / Time *DateTimeHave you ever been to this facility before today? *YesNoSection C: Facility SatisfactionHow would you rate the overall facility appearance? *54321N/AWere the hours of operation clearly displayed upon your visit? *54321N/AOverall, did the facility provide an inviting, safe environment? *54321N/AHow clean was the facility, trash cans and restrooms? *54321N/AWere there enough seats and service counters for your visit? *54321N/AAdditional CommentsSection D: Restaurant SatisfactionWas the food fresh and presented properly? *54321N/AHow sanitary were the food handling procedures? *54321N/AWere you satisfied with the quality of the food? *54321N/AWas your order correct and arrive in a timely fashion? *54321N/AWere you charged the correct amount and given a receipt? *54321N/AAdditional CommentsSection E: Service & Program SatisfactionWas the facility/service/product in proper working order? *54321N/AWere you satisfied with the product or service you received? *54321N/AHow would you rate the quality of the events/programs? *54321N/AHow strongly would you recommend this facility? *54321N/AHow would you rate your overall product satisfaction? *54321N/AAdditional CommentsSection F: Employee SatisfactionHow friendly were the employees throughout your visit? *54321N/ADid the staff seem knowledgeable of the facility programs? *54321N/AWere employees dressed appropriately and have a name tag? *54321N/AWere employees courteous and available if you needed help? *54321N/AOverall how well did the staff work in assisting you? *54321N/AAdditional CommentsSection G: Final ThoughtsWould you recommend this facility to someone? *YesNoIf no, please explain why?Would you return to this facility? *YesNoIf no, please explain why?Last remarks, is there anything you want to say about the facility that was not covered in the sections above? *WebsiteSubmit